Leadership & Management

Care is more than a value—it’s a feeling people never forget. From small, thoughtful gestures to meaningful moments of connection, care defines how leaders show up for their teams, clients, and guests. At Ellis Adams Group, care is experienced in how people are treated, listened to, and supported. Because leadership isn’t just about doing the job—it’s about how you make people feel while doing it.

Radical candor doesn’t create conflict—it creates clarity. When leaders build trust and invite honest conversations, teams move faster, solve real problems, and grow stronger together. This reflection explores how radical candor fuels better ideas, sharper execution, and a healthier leadership culture rooted in respect, accountability, and action.

At Ellis Adams Group, passion is more than enthusiasm—it’s a driving force behind how work is done. Passion fuels purpose, shapes culture, and elevates everyday tasks into unforgettable experiences. When teams believe deeply in what they do, excellence follows naturally, relationships strengthen, and leadership becomes something you can feel—not just see.

At EAG, unparalleled experiences are created intentionally—through passion, belief, excellence, radical candor, and care. These core values define how we work, how we collaborate, and how we serve our clients. More than ideals, they guide daily actions and decisions, shaping experiences that leave lasting impressions and reflect who we are at our core.

Strong leadership doesn’t wait for a better year—it builds one. As 2026 approaches, leaders must move beyond hope and annual goal announcements and commit to clear goals, honest conversations, and relentless follow-through. Organizations that thrive will be led by those who communicate constantly, hold teams accountable, and treat goals as living commitments rather than seasonal intentions.

The Christmas season reveals how deeply thoughtful moments matter. From perfectly wrapped gifts to carefully curated atmospheres, we naturally strive to create joy and meaning. By holding ourselves to the same standard all year—attention to detail, emotional connection, and care—we can create unparalleled customer experiences that leave lasting impressions in business and in life.

Success doesn’t require superhuman talent—it requires consistency. By placing yourself in the revenue stream, being easy to work with, and doing what you say you’ll do on time, you activate the real superpowers of leadership success. These disciplines build trust, momentum, and long-term value in any organization willing to execute.

A leader’s words don’t just communicate—they shape belief, motivation, and the team’s sense of purpose. When leaders show doubt, momentum collapses. When they express confidence and back it with consistent action, teams feel empowered to advance with clarity and conviction. Words can crush or inspire, and leaders must choose them with intention.

The world’s greatest performers share one trait: they refuse to settle. Being unsatisfiable in leadership means raising the bar again and again, seeing beyond today’s success, and pursuing what’s possible instead of what’s comfortable. At EAG, this mindset fuels our culture and keeps us relentlessly moving toward better.

Winning isn't accidental — it’s intentional. Inspired by Gene Kranz during Apollo 13, this piece explores how unwavering belief, accountability, and decisive action create a winning culture. When leaders anchor their why, empower smart debate, and commit to results, organizations stop trying and start winning.

When teams understand why they work, not just what they do, clarity and passion rise. This article explores how leaders can align mission and operations—helping team members define their role in sixty seconds or less and connect it to the organization’s purpose. When what you do flows from why you do it, engagement strengthens and performance thrives.

When purpose flows through performance, everyday tasks take on meaning. This post explores how leaders can help their teams connect their daily work to the organization’s greater mission — transforming routine responsibilities into acts of purpose and passion.

A mission statement shouldn’t sit on a wall—it should set the tone for everything your team does. This post explores how leaders can breathe life into the mission by owning it, speaking it often, and letting it challenge the culture. When a mission moves from words to action, it becomes the pulse that drives people toward purpose and performance.

Even the most remarkable success stories began with rejection. From Walt Disney to J.K. Rowling and The Beatles, history reminds us that staying true to your purpose is what transforms failure into greatness. At EAG, our mission to create unparalleled experiences remains unwavering—because purpose, not approval, defines success.

A mission isn’t powerful because it’s written—it’s powerful because it works. After 90 days, signs appear: passion grows, disengaged people fade, quality rises, a desire to win takes root, and the team begins to see meaning in their work. When your mission transforms culture and performance, you’ll know it’s alive.

History’s greatest leaders — from Kennedy and Lincoln to Jobs, Carson, and even Moses — all shared an unshakable sense of purpose. Each pursued a mission greater than themselves, transforming the world through courage and conviction. At Ellis Adams Group, we follow that same call — to create unparalleled experiences that inspire, uplift, and leave lasting impact.

Every company must have a why—a purpose beyond profit. At Ellis Adams Group, our mission is clear: we exist to create unparalleled experiences. This purpose unifies our team, sets a higher standard, filters our priorities, and gives clarity to everything we do. More than projects, we create meaningful moments that leave clients, customers, and colleagues better than when we found them.

At Ellis Adams Group, our mission is simple: to create unparalleled experiences. From hotel openings to leadership coaching, every decision runs through this filter. Internally, it inspires purposeful teamwork. Externally, it ensures clients and guests encounter excellence, luxury, and true connection. We don’t just meet expectations—we redefine them.

Great leaders wear two hats: visionary and manager. One casts the dream, the other ensures it’s achieved. Lean too far either way, and you risk crushing morale or leaving goals unfulfilled. Balance vision with execution to inspire your team and deliver results.

Leadership isn’t about one “most important thing.” Service, product, process—all matter when it comes to building excellence. What’s most important shifts depending on what fails: a bad coffee, a missed paycheck, or a dirty room. True leadership creates systems where every detail works together, ensuring both team and customer experience thrive.