top of page


HOW SIMPLE FRUSTRATIONS SPARK LEADERSHIP INNOVATION
Simple frustrations can spark great ideas. Through the story of Post-it® Notes, this post explores how curiosity, collaboration, and action turn everyday problems into meaningful innovation.
May 113 min read


WORKPLACE CANDOR: BRING PROBLEMS INTO THE LIGHT
Hidden problems do not get solved in silence. Strong leaders build trust, invite courage, and create a culture of candor where honesty is welcomed, gossip is devalued, and teams feel safe bringing issues into the light.
May 43 min read


EMOTIONAL CONTROL IN LEADERSHIP: THE HIDDEN COST OF LOSING YOUR TEMPER
Bobby Knight’s legacy proves that success can be overshadowed by a lack of emotional control. In leadership, it’s not emotions that cause damage—it’s how they’re expressed. Losing your temper can erode trust, silence teams, and derail long-term vision. True leadership requires self-control, because when you control yourself, you protect your direction.
Apr 203 min read


WHAT WE’RE REALLY CREATING AT CHRISTMAS: UNPARALLELED CUSTOMER EXPERIENCES
The Christmas season reveals how deeply thoughtful moments matter. From perfectly wrapped gifts to carefully curated atmospheres, we naturally strive to create joy and meaning. By holding ourselves to the same standard all year—attention to detail, emotional connection, and care—we can create unparalleled customer experiences that leave lasting impressions in business and in life.
Dec 22, 20253 min read


CLARITY IN CRISIS: HOW ERNEST SHACKLETON’S MISSION SAVED HIS CREW
When Ernest Shackleton’s Antarctic expedition became a fight for survival, his mission transformed—from fame to focus. Shackleton’s clarity in crisis united his crew through impossible odds, proving that leadership grounded in purpose can overcome any storm. True leaders know: goals may shift, but the mission endures.
Oct 20, 20253 min read


COLLABORATION OVER COMPETITION: A 1830S LESSON THAT STILL HOLDS TRUE
In the 1830s, William Procter and James Gamble chose collaboration over rivalry, creating Procter & Gamble. Their story shows how cooperation sparks growth and transforms competition into shared progress. Leaders today can learn the same lesson: turf wars stall innovation, but engineered collaboration builds stronger teams, better ideas, and extraordinary results. True progress comes when people work together, not against each other.
Sep 16, 20252 min read


DOTS IN THE DARK: LEADERSHIP LESSONS FROM LOUIS BRAILLE
Louis Braille transformed rejection into resilience. At fifteen, he perfected a system of raised dots—turning a wartime code into a worldwide gift of literacy. His story teaches leaders to commit fully, expect doubt, and rise above labels. Leadership lessons from Louis Braille remind us: vision demands passion, persistence, and humility.
Sep 8, 20252 min read


LOVE UPHILL: THE LEADERSHIP LESSON FROM JIM HENSON AND THE MUPPETS
Jim Henson and the Muppets endured long hours, physical pain, and endless reshoots to bring magic to life. Their secret? Passion strong enough to love uphill. Great leaders must embrace sacrifice and persistence, pushing through discomfort to achieve excellence. Success isn’t easy—but when you learn to love uphill, the results can be unforgettable.
Sep 1, 20252 min read


THE MYTH OF THE MOST IMPORTANT THING: EXCELLENCE IN BUSINESS LEADERSHIP
Leadership isn’t about one “most important thing.” Service, product, process—all matter when it comes to building excellence. What’s most important shifts depending on what fails: a bad coffee, a missed paycheck, or a dirty room. True leadership creates systems where every detail works together, ensuring both team and customer experience thrive.
Jul 28, 20252 min read


LOST IN THE CROWD: LEADERSHIP LESSONS FROM MISTAKES
When George H. W. Bush announced Dan Quayle as his running mate in New Orleans, the VP candidate was nowhere to be found—stuck in the crowd with his family. The moment exposed a critical planning gap, but it didn’t stop the campaign from winning. Leadership isn’t about perfection—it’s about recovering, adapting, and moving forward when things go wrong.
Jun 30, 20252 min read


LEADERSHIP LESSONS FROM NAPOLEON’S MAIL STRATEGY
Napoleon delayed opening his mail for three weeks, realizing most problems resolved themselves. This leadership lesson reminds us to resist the pull of urgency and focus on what truly matters. Leaders don’t need to solve every issue—they need to build teams that can. By shifting crises into coaching moments, leaders create decision-makers, strengthen resilience, and keep the mission front and center.
Jun 20, 20252 min read


HOW WINNERS LEAD: LEADERSHIP LESSONS FROM MICHAEL JORDAN
Michael Jordan’s reflections in The Last Dance reveal timeless leadership lessons: challenge others, raise standards, and never ask more than you give. True winners lead by example, endure the cost of greatness, and pull others forward—even when it’s unpopular. Leadership isn’t about being liked; it’s about elevating your team. If you want to win, you must lead with fire, resilience, and unwavering commitment.
Jun 9, 20252 min read


THE MERMAID IN THE BOX: WHY AUTHENTIC LEADERSHIP DEMANDS AUTHENTICITY
P.T. Barnum’s infamous Fiji Mermaid hoax reveals a timeless truth: leadership demands authenticity. Teams can spot fake passion a mile away, and no illusion can inspire lasting performance. This article challenges leaders to reject shortcuts, embrace genuine passion, and lead from the heart—because only authentic leadership fuels true commitment.
May 25, 20252 min read


WHAT MOUNTAIN CLIMBING CAN TEACH US ABOUT BUILDING BETTER TEAMS
Mountain climbing teaches powerful lessons about leadership and teamwork. From trust and resilience to surrounding yourself with the right people, climbing parallels building better teams in business. This article unpacks how to lead with grit, support others when they stumble, and learn to “love uphill” as you build stronger, more resilient teams.
May 19, 20253 min read


WHAT SMART LEADERS CAN STEAL: LEADERSHIP LESSONS FROM MCDONALD’S MILKSHAKE EXPERIMENT
McDonald’s milkshake sales soared 30% when they stopped assuming and started asking why. Harvard’s Clayton Christensen showed that true insight comes from observing customer behavior and asking direct questions. Leaders in any industry can learn the same lesson: understand what people really need, and build stronger connections by serving that need authentically.
May 12, 20253 min read


THE FRONT ROW PRINCIPLE: LEADERSHIP LESSONS FROM BILLY JOEL ON BUILDING GREAT TEAMS
Billy Joel doesn’t sell front row tickets — instead, he gives them to his most passionate fans. This “Front Row Principle” is a powerful leadership lesson: surround yourself with people who want to be there, not those who think they deserve to be. Building great teams requires passion, hunger, and commitment over entitlement.
May 5, 20252 min read


FIX WHAT YOU BREAK: LEADERSHIP LESSONS IN ACCOUNTABILITY
When Aetna failed to meet financial targets, President Mark Bertolini asked why he wasn’t fired. CEO Ron Williams’ response revealed a timeless truth: great leaders fix what they break—and empower others to do the same. Leadership accountability isn’t about avoiding mistakes, but about turning failure into growth.
Apr 28, 20252 min read


UNDER THE SURFACE: LEADERSHIP LESSONS GREAT LEADERS KNOW OTHERS MISS
The calm surface of an organization often hides deeper struggles. Great leaders build trust, ask better questions, and look beneath the surface to uncover hidden issues. These leadership lessons remind us that progress requires honesty, transparency, and action—not assumptions.
Apr 25, 20253 min read


WHY HOW YOU TREAT PEOPLE MATTERS IN LEADERSHIP
Angela Merkel’s choice to attend George H.W. Bush’s funeral reveals a timeless truth: leadership is how you treat people. Bush once treated her with dignity when she had no power, and she never forgot. Great leaders see people—not status. Respect, kindness, and encouragement can shape lives, legacies, and even nations.
Apr 21, 20253 min read


LINCOLN’S LESSON: WHY GREAT LEADERS SHARE HOPE IN LEADERSHIP CRISIS
During the Civil War, Abraham Lincoln reminded leaders that even in crisis, hope is essential. Rather than projecting gloom, he chose to smile, tell stories, and inspire belief in a better outcome. His lesson remains timeless: leaders who share hope fuel resilience, confidence, and the will to overcome challenges. Leadership is not just strategy—it’s how you carry yourself in the storm.
Apr 14, 20252 min read
bottom of page